Terms & Conditions
Last updated: April 6, 2026
1. Company Identification and Introduction
1.1. These Terms and Conditions of Use ("Terms," "Agreement") are entered into between you ("User," "you," "your") and:
Estrategias Madrigal Marketing S.L.
A Spanish limited liability company (sociedad de responsabilidad limitada)
Registered Address: Calle Concepcion Arenal 95, Entresuelo 2A, 03201 Elche, Alicante, Spain
Tax Identification Number (CIF): B75398545
Email: [email protected]
Website: https://bodalab.app / https://app.bodalab.app
(hereinafter "BodaLab," "Company," "we," "us," or "our").
1.2. BodaLab operates a cloud-based software-as-a-service ("SaaS") platform designed for wedding industry professionals, including but not limited to photographers, videographers, wedding planners, florists, caterers, DJs, venues, and other event service providers. The Platform provides business management tools encompassing customer relationship management, invoicing, contracts with electronic signatures, calendar and booking management, photo and video galleries, guest management, workflow automation, and related functionalities as further described in Section 5.
1.3. These Terms govern your access to and use of the Platform, including all content, features, and services offered through the websites bodalab.app and app.bodalab.app, and any associated applications, APIs, or integrations (collectively, the "Service").
1.4. These Terms are available in English and Spanish. In the event of any conflict or discrepancy between the English and Spanish versions of these Terms, the Spanish version shall prevail.
2. Definitions
2.1. For the purposes of these Terms, the following definitions shall apply:
- "Account" means the personal or business account created by a User to access and use the Platform.
- "Billing Cycle" means the recurring period (monthly or annual) for which the User is charged for their selected Plan.
- "Content" means all text, data, information, images, photographs, videos, audio, graphics, documents, contracts, invoices, forms, templates, and any other materials uploaded, submitted, stored, transmitted, or displayed through the Platform.
- "Data Controller" means the natural or legal person who determines the purposes and means of the processing of personal data, as defined under applicable data protection legislation.
- "Data Processor" means the natural or legal person who processes personal data on behalf of the Data Controller, as defined under applicable data protection legislation.
- "Effective Date" means the date on which these Terms become binding upon the User, as set out in Section 3.
- "Free Trial" means the seven (7) calendar day period during which a User may access the features of a paid Plan without charge.
- "Intellectual Property" means all patents, trademarks, service marks, trade names, domain names, copyrights, moral rights, design rights, database rights, trade secrets, know-how, and all other intellectual property rights, whether registered or unregistered, and all applications and rights to apply for any of the foregoing, anywhere in the world.
- "Plan" means the subscription tier selected by the User, being Free, Basic, Pro, or Enterprise, each with its respective features, limitations, and pricing as described in Section 5.
- "Platform" means the BodaLab web application, including the websites bodalab.app and app.bodalab.app, and all associated technologies, tools, APIs, integrations, and infrastructure.
- "Service" means the totality of the functionalities, features, content, and support provided by BodaLab through the Platform under these Terms.
- "Third-Party Data" means any personal data of third parties (including but not limited to clients, guests, vendors, and other contacts) that a User uploads, stores, or processes through the Platform.
- "Third-Party Services" means external services, platforms, and integrations not owned or operated by BodaLab but used in connection with or integrated into the Platform.
- "User" or "you" means any natural person or legal entity that accesses, registers for, or uses the Platform.
- "User Content" means any Content that a User uploads, creates, generates, transmits, stores, or otherwise makes available through the Platform, including but not limited to client data, contracts, invoices, photographs, videos, communications, and form responses.
- "We," "Us," or "Our" means Estrategias Madrigal Marketing S.L., trading as BodaLab.
3. Acceptance of Terms
3.1. By creating an Account, accessing the Platform, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Cookie Policy, which are incorporated herein by reference.
3.2. If you are using the Service on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" and "your" shall include both you individually and the entity you represent.
3.3. If you do not agree to any part of these Terms, you must not access or use the Platform and must immediately cease any use thereof.
3.4. These Terms constitute a legally binding agreement between you and BodaLab. Your continued use of the Service following any modification to these Terms (as described in Section 21) constitutes your acceptance of the modified Terms.
3.5. We may require you to re-accept these Terms from time to time, particularly when material changes are made. Failure to accept updated Terms when prompted may result in restricted access to the Platform.
4. Access Requirements and Registration
4.1. Age and Legal Capacity. You must be at least eighteen (18) years of age and possess full legal capacity to enter into binding contracts in your jurisdiction to create an Account and use the Service. By registering, you represent and warrant that you meet these requirements. We reserve the right to request proof of age or legal capacity at any time.
4.2. Account Registration. To access the features of the Platform, you must create an Account by providing accurate, current, and complete information as requested during the registration process, including a valid email address and a secure password.
4.3. Account Accuracy. You agree to maintain and promptly update your Account information to keep it accurate, current, and complete at all times. Failure to do so may result in the suspension or termination of your Account.
4.4. Account Security. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to immediately notify us at [email protected] of any unauthorized use of your Account or any other breach of security. BodaLab shall not be liable for any loss or damage arising from your failure to comply with this obligation.
4.5. One Account per Person or Entity. Each natural person or legal entity is permitted to maintain only one (1) Account on the Platform. Creating multiple Accounts to circumvent Plan limitations, abuse Free Trial offers, exploit promotional offers, or for any other fraudulent or deceptive purpose is strictly prohibited.
4.6. Anti-Fraud Measures. We reserve the right to implement technical and organizational measures to detect and prevent fraud, abuse, and violations of these Terms, including but not limited to device fingerprinting, IP address monitoring, email verification, and behavioral analysis. If we reasonably determine that an Account has been created or used in a fraudulent or abusive manner, we may immediately suspend or terminate that Account without prior notice and without liability.
4.7. Business Use. The Platform is designed for professional and business use by wedding industry professionals. While individuals may also use the Platform, the Service is not targeted at consumers for personal, non-business purposes.
5. Service Description and Subscription Plans
5.1. Service Description. BodaLab provides a cloud-based SaaS platform offering the following features and functionalities (which may vary by Plan):
- CRM and Sales Pipeline: Contact management, lead tracking, sales pipeline visualization, and client relationship management tools.
- Invoicing and Quotes: Creation, customization, sending, and tracking of professional invoices and quotes, with multi-currency support and tax calculation.
- Contracts with Electronic Signatures: Creation, customization, and execution of contracts with legally binding electronic signatures, as further described in Section 13.
- Calendar and Booking: Event scheduling, booking management, availability tracking, and calendar integrations.
- Photo and Video Galleries: Secure upload, storage, organization, and delivery of photographs, videos, and other media files to clients.
- File Delivery: Secure file sharing and delivery to clients via customizable download pages.
- Guest Management and Seating: Guest list management, RSVP tracking, dietary requirements, seating chart creation, and table assignment tools.
- Workflow Automation: Automated task creation, email sequences, reminders, status updates, and custom workflow triggers.
- Lead Capture Forms: Customizable embeddable forms for website integration, lead generation, and data collection.
- Wedding Day Timeline: Detailed event timeline creation, vendor coordination, and schedule management tools.
- Vendor Directory: Directory of wedding industry vendors with search, filtering, and contact functionalities.
- WhatsApp Integration: Integration with WhatsApp messaging for client communication.
- Support Tickets: In-platform support ticket submission and tracking system.
5.2. Subscription Plans. The Service is offered under the following Plans, each with distinct features, storage limits, and usage quotas as detailed on our pricing page at bodalab.app:
| Plan | Monthly Price | Annual Price |
|---|---|---|
| Free | 0.00 EUR / 0.00 GBP / 0.00 USD | N/A |
| Basic | 4.90 EUR / 4.90 GBP / 4.90 USD | 49 EUR / 49 GBP / 49 USD |
| Pro | 14.95 EUR / 14.95 GBP / 14.95 USD | 149 EUR / 149 GBP / 149 USD |
| Enterprise | 49.90 EUR / 49.90 GBP / 49.90 USD | 499 EUR / 499 GBP / 499 USD |
5.3. The Pro Plan is our most popular Plan and is recommended for most wedding professionals.
5.4. Feature Availability. Specific features, storage limits, and usage quotas for each Plan are detailed on the Platform's pricing page and may be updated from time to time. BodaLab reserves the right to modify the features included in each Plan, provided that material reductions in functionality of a paid Plan will be communicated with at least thirty (30) days' notice.
5.5. Plan Changes. You may upgrade or downgrade your Plan at any time through your Account settings. Upgrades take effect immediately, and you will be charged the prorated difference for the remainder of your current Billing Cycle. Downgrades take effect at the end of your current Billing Cycle. Upon downgrading, you may lose access to features, storage, or data that exceed the limits of your new Plan. It is your responsibility to export or manage your data prior to downgrading.
5.6. Service Availability. While we strive to maintain high availability, BodaLab does not guarantee uninterrupted access to the Service. The Platform may be temporarily unavailable due to scheduled maintenance (for which we will provide reasonable advance notice where practicable), unscheduled maintenance, system failures, or circumstances beyond our control.
6. Free Trial
6.1. BodaLab offers a free trial period of seven (7) calendar days ("Free Trial") for its paid Plans (Basic, Pro, and Enterprise). The Free Trial allows you to evaluate the features and functionality of a paid Plan before committing to a subscription.
6.2. No Credit Card Required. The Free Trial does not require you to provide payment card details or any other payment information at the time of activation.
6.3. Trial Limitations. Each natural person and legal entity is entitled to one (1) Free Trial only. Attempts to obtain multiple Free Trials through the creation of multiple Accounts, the use of different email addresses, or any other method shall constitute a violation of these Terms and may result in Account suspension or termination.
6.4. Conversion to Paid Plan. At the end of the Free Trial period, you will be prompted to select a paid Plan and provide payment information. If you do not subscribe to a paid Plan before the Free Trial expires, your Account will automatically revert to the Free Plan, and you may lose access to features, data, or storage that exceed the limits of the Free Plan.
6.5. Trial Modifications. BodaLab reserves the right to modify, suspend, or discontinue the Free Trial offer at any time without prior notice. Any changes will not affect Free Trials already in progress at the time of such change.
7. Payment, Billing, and Taxes
7.1. Payment Processing. All payments for the Service are processed securely through Stripe, Inc. ("Stripe"), a third-party payment processor. By subscribing to a paid Plan, you agree to Stripe's terms of service and privacy policy. BodaLab does not directly collect, store, or process your payment card details; all payment information is handled by Stripe in accordance with PCI-DSS standards.
7.2. Billing Cycles. Paid Plans are available on a monthly or annual Billing Cycle, as selected by you at the time of subscription. Monthly Billing Cycles renew on the same calendar day each month. Annual Billing Cycles renew on the anniversary of your subscription start date.
7.3. Multi-Currency Support. The Service supports payments in three currencies: Euro (EUR), British Pound Sterling (GBP), and United States Dollar (USD). You may select your preferred billing currency at the time of subscription. Prices are the same numerical amount in all three currencies as set out in Section 5.2.
7.4. Taxes. All prices listed in Section 5.2 are exclusive of applicable taxes unless otherwise stated. Taxes, including but not limited to Value Added Tax (VAT), Impuesto sobre el Valor Anadido (IVA), sales tax, Goods and Services Tax (GST), and any other applicable consumption taxes, are calculated and applied automatically by Stripe Tax based on your billing address, location, and applicable tax regulations. By way of example and without limitation:
- United Kingdom: VAT at the applicable rate (currently 20%) is added to the subscription price.
- Spain: IVA at the applicable rate (currently 21%) is added to the subscription price.
- United States: Sales tax may be applied depending on your state and local jurisdiction; many US jurisdictions do not impose sales tax on SaaS services.
- Other jurisdictions: Applicable local taxes are calculated and applied based on your location.
7.5. You are solely responsible for determining and complying with any tax obligations arising from your use of the Service, including the obligation to self-assess and remit any taxes not collected by BodaLab or Stripe.
7.6. Automatic Renewal. All paid Plans renew automatically at the end of each Billing Cycle at the then-current price for your selected Plan and currency. You authorize BodaLab and Stripe to charge your designated payment method for each renewal period. We will make reasonable efforts to notify you before any price increase takes effect.
7.7. Payment Methods. You must provide a valid and current payment method accepted by Stripe (including but not limited to credit card, debit card, or other methods available in your region). You are responsible for ensuring that your payment method remains valid and has sufficient funds throughout the term of your subscription.
7.8. Failed Payments. If a payment fails for any reason, including insufficient funds, expired payment method, or declined transaction, BodaLab will notify you and may reattempt the charge. If payment is not successfully processed within the grace period described in Section 9, your Account may be suspended or downgraded as set out therein.
7.9. Invoices. BodaLab will issue electronic invoices for all payments, which will be available through your Account and/or sent to the email address associated with your Account. Each invoice will include the applicable tax breakdown as required by law.
8. Cancellation and Refund Policy
8.1. Cancellation by the User. You may cancel your paid Plan subscription at any time through your Account settings or by contacting us at [email protected]. Cancellation will take effect at the end of your current Billing Cycle, and you will continue to have access to the features of your paid Plan until that date.
8.2. No Prorated Refunds. Unless required by applicable law, we do not provide prorated refunds for any unused portion of a Billing Cycle. If you cancel a monthly subscription, you will retain access until the end of the current month. If you cancel an annual subscription, you will retain access until the end of the current annual period.
8.3. Downgrade upon Cancellation. Upon the effective date of cancellation, your Account will revert to the Free Plan. You may lose access to features, data, or storage that exceed the limits of the Free Plan. We recommend exporting all necessary data before the effective date of cancellation.
8.4. Right of Withdrawal for UK and EU Users.
8.4.1. If you are a consumer located in the United Kingdom or the European Union, you have a statutory right to withdraw from a contract for the supply of digital content within fourteen (14) calendar days of the date of purchase ("Cooling-Off Period"), without giving any reason, in accordance with:
- UK: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- EU: Directive 2011/83/EU on consumer rights, as transposed into the national law of your Member State.
8.4.2. Express Consent and Waiver. By subscribing to a paid Plan and expressly consenting to the immediate provision of the digital content service, you acknowledge that:
(a) You are requesting that the Service begin immediately during the Cooling-Off Period;
(b) You expressly consent to the supply of digital content before the expiry of the Cooling-Off Period;
(c) You acknowledge that by giving such consent and the Service being fully performed, you lose your right of withdrawal.
8.4.3. If you have not expressly consented to the immediate provision of the Service, or if the Service has not been fully performed, you may exercise your right of withdrawal by sending a clear statement of your decision to withdraw to [email protected] within the Cooling-Off Period. Upon valid exercise of the right of withdrawal, we will reimburse all payments received from you without undue delay and in any event within fourteen (14) calendar days.
8.4.4. Nothing in these Terms affects your statutory rights as a consumer under applicable UK or EU law. In particular, for UK Users, your rights under the Consumer Rights Act 2015 are not affected.
8.5. US Users -- No Statutory Withdrawal Right. If you are located in the United States, there is no statutory right of withdrawal equivalent to the UK/EU Cooling-Off Period. Your cancellation rights are governed exclusively by this Section 8. All sales of paid Plans are final upon payment, subject to the cancellation provisions set out in Sections 8.1 through 8.3.
8.6. Cancellation by BodaLab. We reserve the right to cancel your subscription and/or terminate your Account at any time for any reason as set out in Section 14. If we cancel your paid subscription without cause (i.e., not due to a breach of these Terms), we will provide a prorated refund for the unused portion of your current Billing Cycle.
9. Late Payment, Grace Period, and Account Suspension
9.1. If a scheduled payment fails, BodaLab will notify you via email and may reattempt the charge up to three (3) times over a period of seven (7) calendar days ("Grace Period").
9.2. During the Grace Period, your Account will remain fully functional, but you will receive notices prompting you to update your payment information or resolve the payment failure.
9.3. If payment is not successfully processed by the end of the Grace Period, BodaLab may, at its sole discretion:
(a) Suspend access to paid features, reverting your Account to the Free Plan;
(b) Restrict access to your Account, including placing it in a read-only state; or
(c) Suspend your Account entirely.
9.4. Your data will be retained for a period of thirty (30) calendar days following suspension due to payment failure. If payment is not resolved within this thirty (30) day period, we reserve the right to permanently delete your Account and all associated User Content. We will send at least two (2) email notifications before permanent deletion.
9.5. Reactivation of a suspended Account is subject to payment of all outstanding amounts due, including any amounts for the period of suspension during which the Account remained accessible.
10. Intellectual Property
10.1. Platform Intellectual Property. The Platform, including but not limited to its source code, object code, software, algorithms, databases, design, layout, graphics, logos, trademarks, trade names, user interface, user experience, documentation, and all other elements thereof, is the exclusive property of Estrategias Madrigal Marketing S.L. or its licensors and is protected by applicable intellectual property laws, including but not limited to copyright, trademark, patent, and trade secret laws of Spain, the European Union, the United Kingdom, the United States, and applicable international treaties.
10.2. The BodaLab name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Estrategias Madrigal Marketing S.L. You must not use such marks without our prior written permission.
10.3. Nothing in these Terms grants you any right, title, or interest in or to the Platform or any of its components, except for the limited right to use the Service in accordance with these Terms.
10.4. User Content Ownership. You retain all ownership rights in and to your User Content. BodaLab does not claim ownership of any User Content you upload, create, or store on the Platform.
10.5. License to BodaLab. By uploading, submitting, or storing User Content on the Platform, you grant BodaLab a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, transfer, display, reproduce, modify (for technical purposes such as formatting and optimization), and distribute your User Content solely to the extent necessary to provide, operate, maintain, and improve the Service. This license terminates upon deletion of the relevant User Content from the Platform, subject to reasonable backup retention periods and any legal obligations to retain data.
10.6. Feedback. If you provide us with any suggestions, ideas, enhancement requests, feedback, recommendations, or other input regarding the Platform or Service ("Feedback"), you assign to BodaLab all right, title, and interest in and to such Feedback, and we shall be free to use, implement, modify, and commercialize such Feedback without restriction, attribution, or compensation to you.
10.7. Restrictions. You shall not, and shall not permit any third party to:
(a) Copy, reproduce, modify, adapt, translate, or create derivative works of the Platform or any component thereof;
(b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or structure of the Platform;
(c) Rent, lease, lend, sell, sublicense, distribute, or otherwise make the Platform available to any third party;
(d) Remove, alter, obscure, or tamper with any copyright notices, trademarks, or other proprietary rights notices on or in the Platform;
(e) Use the Platform to build a competing product or service, or to benchmark the Platform against a competing product or service;
(f) Use any automated means, including web scraping, bots, crawlers, or spiders, to access or collect data from the Platform, except to the extent expressly permitted by these Terms.
11. User Obligations and Acceptable Use Policy
11.1. You agree to use the Platform in accordance with these Terms, all applicable laws and regulations, and generally accepted standards of professional conduct. Without limiting the foregoing, you agree not to:
(a) Use the Platform for any unlawful, fraudulent, or harmful purpose;
(b) Upload, transmit, or store any Content that is illegal, defamatory, obscene, pornographic, threatening, abusive, harassing, hateful, or racially or ethnically offensive;
(c) Upload, transmit, or store any Content that infringes or violates the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party;
(d) Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
(e) Use the Platform to send unsolicited commercial communications (spam), chain letters, or pyramid schemes;
(f) Transmit any viruses, worms, Trojan horses, malware, ransomware, or other harmful or malicious code;
(g) Attempt to gain unauthorized access to the Platform, other users' Accounts, or any computer systems or networks connected to the Platform;
(h) Interfere with or disrupt the integrity, performance, or availability of the Platform or the data contained therein;
(i) Use the Platform in a manner that could damage, disable, overburden, or impair any BodaLab server, network, or system;
(j) Circumvent, disable, or otherwise interfere with any security-related features of the Platform, including features that prevent or restrict use or copying of Content;
(k) Use the Platform to process data beyond the scope of wedding industry business management, including but not limited to special category personal data (as defined under applicable data protection legislation) unless strictly necessary for the provision of wedding services;
(l) Share your Account credentials with any third party or allow any third party to access your Account;
(m) Use the Platform in a manner that violates any applicable industry regulations or professional codes of conduct.
11.2. BodaLab reserves the right to investigate and take appropriate action against any User who, in BodaLab's sole discretion, violates this Section, including but not limited to removing offending Content, suspending or terminating the User's Account, and reporting the User to the relevant authorities.
12. User Responsibility for Third-Party Data
12.1. Data Controller and Data Processor Roles. When you use the Platform to collect, store, process, or manage personal data of third parties -- including but not limited to your clients, their guests, vendors, and other contacts ("Third-Party Data") -- you act as the Data Controller, and BodaLab acts as the Data Processor with respect to that Third-Party Data.
12.2. As the Data Controller, you are solely responsible for:
(a) Ensuring that you have a valid legal basis for collecting, processing, and storing Third-Party Data, including obtaining all necessary consents from data subjects where required by applicable data protection legislation;
(b) Providing appropriate privacy notices to data subjects, informing them of the purposes and legal basis for processing their personal data, the identity of the Data Controller, the categories of data processed, data retention periods, and their rights under applicable data protection legislation;
(c) Responding to data subject access requests, deletion requests, rectification requests, and other requests exercising data subject rights within the timeframes prescribed by applicable law;
(d) Ensuring that Third-Party Data is accurate, up to date, and not excessive in relation to the purposes for which it is processed;
(e) Implementing appropriate technical and organizational measures to protect Third-Party Data, including ensuring that your own devices, systems, and Account credentials are adequately secured;
(f) Complying with all applicable data protection and privacy laws, including but not limited to:
- EU: Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR");
- UK: UK GDPR and the Data Protection Act 2018;
- US: Applicable state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended;
- Other jurisdictions: All other applicable data protection laws and regulations.
12.3. BodaLab, as Data Processor, will process Third-Party Data only in accordance with your documented instructions and as necessary to provide the Service. The terms of data processing between you and BodaLab are further set out in our Data Processing Agreement ("DPA"), which is incorporated by reference and available upon request at [email protected].
12.4. Indemnification for Third-Party Data. You agree to indemnify and hold harmless BodaLab from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to your collection, processing, or use of Third-Party Data through the Platform, including any failure to comply with applicable data protection legislation or to obtain necessary consents.
13. Electronic Signatures -- Legal Validity
13.1. The Platform provides the ability to create and execute contracts with electronic signatures. BodaLab is committed to ensuring that the electronic signature functionality complies with applicable laws in the jurisdictions in which our Users operate.
13.2. Legal Framework. The electronic signatures facilitated through the Platform are intended to constitute legally binding electronic signatures under the following legal frameworks:
- European Union: Regulation (EU) No 910/2014 on electronic identification and trust services for electronic transactions in the internal market ("eIDAS Regulation"). The electronic signatures provided through the Platform qualify as "electronic signatures" within the meaning of Article 3(10) of the eIDAS Regulation. Pursuant to Article 25(1) of the eIDAS Regulation, an electronic signature shall not be denied legal effect and admissibility as evidence in legal proceedings solely on the grounds that it is in electronic form. Users requiring qualified electronic signatures (QES) or advanced electronic signatures (AdES) should seek appropriate qualified trust service providers, as BodaLab does not currently provide QES or AdES.
- United Kingdom: The Electronic Communications Act 2000 and the retained EU law version of the eIDAS Regulation (UK eIDAS). Electronic signatures are admissible in evidence in legal proceedings in the UK and are generally accepted as valid, subject to certain exceptions for specific types of documents (such as deeds requiring attestation).
- United States: The Electronic Signatures in Global and National Commerce Act (ESIGN Act, 15 U.S.C. Sections 7001 et seq.) and the Uniform Electronic Transactions Act (UETA), as adopted by individual states. Under the ESIGN Act, a signature may not be denied legal effect solely because it is in electronic form. A contract may not be denied legal effect solely because an electronic signature was used in its formation.
13.3. Audit Trail. For each electronically signed document, BodaLab generates and maintains an audit trail that records the following information: the identity of the signatories (as provided), the email addresses of the signatories, the IP addresses from which signatures were executed, timestamps of each signature event, and a unique document identifier. This audit trail is intended to support the evidential value of the electronic signature.
13.4. User Responsibility. While BodaLab provides the technical infrastructure for electronic signatures, you are solely responsible for:
(a) Ensuring that the electronic signature is appropriate and legally sufficient for the type of document and transaction in question under the laws of your jurisdiction;
(b) Verifying the identity of the signatories to the extent required by applicable law;
(c) Maintaining copies of signed documents and audit trails for your records;
(d) Seeking legal advice regarding the enforceability of electronically signed documents in your jurisdiction and for your specific use case.
13.5. Limitations. BodaLab does not warrant or guarantee that the electronic signature functionality will satisfy all legal requirements in all jurisdictions or for all types of documents. Certain documents or transactions may require specific forms of signature (such as wet-ink signatures, notarized signatures, or qualified electronic signatures) that are not provided by the Platform.
14. Account Suspension, Termination, and Ban
14.1. Suspension by BodaLab. We may suspend your access to the Platform, in whole or in part, immediately and without prior notice if:
(a) You breach any provision of these Terms, including the Acceptable Use Policy;
(b) We reasonably suspect fraudulent, abusive, or illegal activity on your Account;
(c) Your use of the Platform poses a security risk to the Platform or other Users;
(d) We are required to do so by law, regulation, or court order;
(e) Your payment fails and is not resolved within the Grace Period described in Section 9.
14.2. Termination by BodaLab. We may terminate your Account and these Terms:
(a) Immediately and without prior notice in the case of serious or repeated violations of these Terms;
(b) With thirty (30) days' written notice for any other reason, including discontinuation of the Service;
(c) Immediately, if required by law, regulation, or court order.
14.3. Termination by User. You may terminate your Account at any time by cancelling your subscription (if applicable) and deleting your Account through your Account settings, or by contacting us at [email protected]. Termination by the User does not entitle the User to any refund, except as expressly provided in these Terms.
14.4. Effect of Termination. Upon termination of your Account:
(a) All licenses and rights granted to you under these Terms will immediately cease;
(b) You must immediately cease all use of the Platform;
(c) BodaLab will retain your User Content for a period of thirty (30) calendar days following termination, during which you may request an export of your data by contacting [email protected];
(d) After the thirty (30) day retention period, BodaLab may permanently delete all User Content and data associated with your Account, without further notice or liability;
(e) Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 10, 12, 15, 16, 17, 18, and 22.
14.5. Bans. In the case of serious violations, including but not limited to fraud, abuse, illegal activity, or repeated violations of these Terms, BodaLab reserves the right to permanently ban you from creating new Accounts or accessing the Platform. Circumventing a ban through the creation of new Accounts or other means constitutes a further violation of these Terms.
15. DISCLAIMER OF WARRANTIES
15.1. THE PLATFORM AND THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
15.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BODALAB EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
(b) WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE;
(c) ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, VIRUS-FREE, OR FREE OF HARMFUL COMPONENTS;
(d) ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
(e) ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY DATA, CONTENT, OR INFORMATION OBTAINED THROUGH THE SERVICE;
(f) ANY WARRANTY THAT DEFECTS WILL BE CORRECTED;
(g) ANY WARRANTY REGARDING THE SECURITY OF THE PLATFORM OR THE PROTECTION OF USER CONTENT FROM UNAUTHORIZED ACCESS, LOSS, OR DESTRUCTION.
15.3. BODALAB DOES NOT WARRANT OR GUARANTEE THAT THE ELECTRONIC SIGNATURE FUNCTIONALITY WILL SATISFY ALL LEGAL REQUIREMENTS IN ALL JURISDICTIONS OR FOR ALL TYPES OF DOCUMENTS.
15.4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BODALAB OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
15.5. THIS DISCLAIMER DOES NOT AFFECT STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN PARTICULAR:
(a) FOR USERS IN THE UNITED KINGDOM: NOTHING IN THIS SECTION EXCLUDES OR LIMITS ANY RIGHTS YOU HAVE UNDER THE CONSUMER RIGHTS ACT 2015 OR ANY OTHER STATUTORY RIGHTS THAT CANNOT BE EXCLUDED OR LIMITED BY CONTRACT. WHERE THE SERVICE DOES NOT CONFORM TO THE CONTRACT, YOU MAY HAVE STATUTORY RIGHTS TO A REMEDY INCLUDING REPAIR, REPLACEMENT, OR REFUND.
(b) FOR USERS IN THE EUROPEAN UNION: NOTHING IN THIS SECTION EXCLUDES OR LIMITS ANY STATUTORY CONSUMER RIGHTS THAT CANNOT BE WAIVED OR LIMITED UNDER THE APPLICABLE NATIONAL LAW OF YOUR MEMBER STATE.
16. LIMITATION OF LIABILITY
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BODALAB, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
(a) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
(b) ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, DATA, OR OPPORTUNITY;
(c) ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
(d) ANY PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SERVICE;
(e) ANY UNAUTHORIZED ACCESS TO OR ALTERATION, DELETION, DESTRUCTION, DAMAGE, LOSS, OR FAILURE TO STORE ANY USER CONTENT OR DATA;
(f) ANY INTERRUPTION OR CESSATION OF THE SERVICE;
(g) ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE;
(h) ANY ERRORS, INACCURACIES, OR OMISSIONS IN ANY CONTENT OR DATA;
(i) ANY ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING THIRD-PARTY SERVICE PROVIDERS;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BODALAB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.2. AGGREGATE LIABILITY CAP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF BODALAB AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF:
(a) THE TOTAL AMOUNT OF FEES PAID BY YOU TO BODALAB DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(b) FIFTY EUROS (EUR 50.00), FIFTY BRITISH POUNDS (GBP 50.00), OR FIFTY UNITED STATES DOLLARS (USD 50.00), IN THE CURRENCY IN WHICH YOU ARE BILLED.
16.3. THE LIMITATIONS SET OUT IN THIS SECTION 16 SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION, EVEN IF ANY REMEDY SPECIFIED IN THESE TERMS IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
16.4. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO:
(a) LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION;
(b) FOR UK USERS: ANY LIABILITY ARISING UNDER THE CONSUMER RIGHTS ACT 2015 THAT CANNOT BE EXCLUDED OR LIMITED;
(c) FOR EU USERS: ANY MANDATORY LIABILITY UNDER APPLICABLE EU OR NATIONAL CONSUMER PROTECTION LAW THAT CANNOT BE EXCLUDED OR LIMITED BY CONTRACT.
17. Indemnification
17.1. To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless BodaLab, its directors, officers, employees, agents, affiliates, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
(a) Your use of the Platform or the Service;
(b) Your User Content;
(c) Your collection, processing, or use of Third-Party Data through the Platform;
(d) Your breach of these Terms or any representation or warranty made by you herein;
(e) Your violation of any applicable law, regulation, or third-party right;
(f) Any dispute between you and a third party (including your clients, vendors, or guests) arising from or relating to your use of the Platform;
(g) Your use of the electronic signature functionality, including any claims regarding the legal validity or enforceability of electronically signed documents.
17.2. BodaLab reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You shall not settle any claim subject to this Section without BodaLab's prior written consent.
17.3. This indemnification obligation shall survive the termination of these Terms and your Account.
17.4. For Users located in jurisdictions where indemnification provisions are restricted or unenforceable with respect to consumers, this Section 17 shall apply only to the extent permitted by the applicable laws of your jurisdiction.
18. Force Majeure
18.1. BodaLab shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control ("Force Majeure Event"), including but not limited to:
(a) Natural disasters, including earthquakes, floods, hurricanes, volcanic eruptions, and pandemics;
(b) Acts of war, terrorism, civil unrest, insurrection, or sabotage;
(c) Government actions, sanctions, embargoes, regulations, or restrictions;
(d) Strikes, labor disputes, or work stoppages;
(e) Power outages, telecommunications failures, internet service disruptions, or infrastructure failures;
(f) Cyberattacks, including distributed denial-of-service (DDoS) attacks, ransomware attacks, or other malicious activities targeting the Platform or its infrastructure;
(g) Failure or disruption of Third-Party Services upon which the Platform depends, including cloud hosting providers, payment processors, and CDN providers;
(h) Epidemics, pandemics, or public health emergencies.
18.2. In the event of a Force Majeure Event, BodaLab will make reasonable efforts to notify affected Users and to resume performance as soon as practicable. If a Force Majeure Event continues for more than sixty (60) consecutive days, either party may terminate the affected subscription upon written notice to the other party.
19. Third-Party Services
19.1. The Platform integrates with, relies upon, or interacts with various Third-Party Services to provide its functionality. These Third-Party Services include, without limitation:
- Stripe, Inc. -- Payment processing, billing, and tax calculation.
- Google LLC -- Calendar integrations, analytics, and related services.
- Supabase, Inc. -- Database hosting, authentication, and backend infrastructure.
- Resend, Inc. -- Transactional email delivery.
- Cloudflare, Inc. -- Content delivery, security, edge computing, and worker services.
- Backblaze, Inc. -- Cloud storage for files, photos, videos, and media assets.
- Sentry (Functional Software, Inc.) -- Error tracking, performance monitoring, and application diagnostics.
19.2. Your use of the Platform may be subject to the terms of service, privacy policies, and usage policies of these Third-Party Services. BodaLab is not responsible for the terms, policies, practices, or actions of any Third-Party Service providers.
19.3. BodaLab does not warrant, endorse, or guarantee the availability, accuracy, reliability, or performance of any Third-Party Service. We are not liable for any loss or damage arising from the failure, interruption, or discontinuation of any Third-Party Service, or from any changes to the terms, pricing, or availability of any Third-Party Service.
19.4. In the event that a Third-Party Service is discontinued, materially changed, or becomes unavailable, BodaLab will make commercially reasonable efforts to find a suitable replacement or alternative, but does not guarantee the availability of any specific Third-Party Service integration.
19.5. Links to third-party websites, applications, or services that may appear on the Platform are provided for convenience only and do not constitute endorsement by BodaLab. You access third-party websites and services at your own risk.
20. Blog and Editorial Content Disclaimer
20.1. The Platform may include a blog, articles, guides, tutorials, templates, and other editorial or informational content ("Editorial Content") published by BodaLab or contributed by third parties.
20.2. Editorial Content is provided for general informational and educational purposes only. It does not constitute legal, financial, tax, accounting, or professional advice, and should not be relied upon as such.
20.3. BodaLab makes no representations or warranties regarding the accuracy, completeness, timeliness, or applicability of any Editorial Content. Laws, regulations, and best practices vary by jurisdiction and change over time, and Editorial Content may not reflect the most current developments.
20.4. You should always seek independent professional advice from a qualified legal, financial, or tax professional before making decisions based on Editorial Content, particularly with respect to contract terms, tax obligations, data protection compliance, and business practices.
20.5. BodaLab shall not be liable for any loss, damage, or adverse consequence resulting from your reliance on any Editorial Content published on the Platform.
21. Modifications to Terms
21.1. BodaLab reserves the right to modify, amend, or update these Terms at any time.
21.2. Material Changes. For material changes to these Terms -- including but not limited to changes to pricing, payment terms, liability limitations, dispute resolution provisions, or data processing practices -- BodaLab will provide at least thirty (30) calendar days' prior notice before the changes take effect. Notice will be provided by one or more of the following methods:
(a) Email notification to the address associated with your Account;
(b) Prominent notice within the Platform;
(c) Publication of the updated Terms on the Platform with the updated "Last updated" date.
21.3. Non-Material Changes. For non-material changes, such as corrections of typographical errors, formatting changes, or clarifications that do not substantively alter your rights or obligations, BodaLab may update these Terms without prior notice. The updated "Last updated" date at the top of these Terms will indicate when the latest revision was made.
21.4. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Platform and cancel your subscription before the modified Terms take effect.
21.5. We recommend that you review these Terms periodically for any changes. The most current version of these Terms will always be available on the Platform.
22. Governing Law and Dispute Resolution
22.1. Governing Law. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of laws principles.
22.2. Jurisdiction. Subject to the mandatory consumer protection provisions set out below, the parties agree that the courts of Elche, Alicante, Spain shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
22.3. Mandatory Consumer Protection Provisions.
22.3.1. For Users who qualify as consumers under the applicable law of their jurisdiction, nothing in this Section 22 shall deprive such Users of the protection afforded by provisions that cannot be derogated from by agreement, including mandatory jurisdiction rules.
22.3.2. UK Users: If you are a consumer resident in the United Kingdom, you may bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland, as applicable, and nothing in these Terms shall affect your statutory rights under the Consumer Rights Act 2015 or any other applicable UK legislation. You also have the right to refer complaints to the Information Commissioner's Office ("ICO") for data protection matters.
22.3.3. EU Users: If you are a consumer resident in the European Union, you may bring proceedings in the courts of your place of domicile, in accordance with Regulation (EU) No 1215/2012 (Brussels I Recast). You may also use the European Commission's Online Dispute Resolution platform, available at https://ec.europa.eu/consumers/odr, for the resolution of online consumer disputes.
FOR USERS LOCATED IN THE UNITED STATES -- IMPORTANT PROVISIONS REGARDING ARBITRATION AND CLASS ACTION WAIVER:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
22.4. BINDING INDIVIDUAL ARBITRATION (US USERS)
22.4.1. IF YOU ARE LOCATED IN THE UNITED STATES, YOU AND BODALAB AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR USE OF THE PLATFORM (COLLECTIVELY, "DISPUTES"), SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT IF THE CLAIM QUALIFIES.
22.4.2. ARBITRATION RULES AND PROCEDURE. THE ARBITRATION SHALL BE ADMINISTERED BY THE INTERNATIONAL CENTRE FOR DISPUTE RESOLUTION ("ICDR"), THE INTERNATIONAL DIVISION OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA"), UNDER ITS INTERNATIONAL ARBITRATION RULES THEN IN EFFECT (THE "ICDR RULES"), WHICH ARE AVAILABLE AT WWW.ICDR.ORG. IF THE ICDR IS UNAVAILABLE OR UNABLE TO ADMINISTER THE ARBITRATION, THE PARTIES SHALL AGREE ON AN ALTERNATIVE ARBITRATION PROVIDER, OR THE COURT SHALL APPOINT ONE.
22.4.3. SEAT AND LANGUAGE. THE SEAT OF THE ARBITRATION SHALL BE ELCHE, ALICANTE, SPAIN. THE LANGUAGE OF THE ARBITRATION SHALL BE ENGLISH. NOTWITHSTANDING THE SEAT, THE ARBITRATION MAY BE CONDUCTED VIRTUALLY (BY VIDEO CONFERENCE, TELEPHONE, OR ONLINE) AT THE ELECTION OF EITHER PARTY.
22.4.4. ARBITRATOR. THE ARBITRATION SHALL BE CONDUCTED BY A SINGLE ARBITRATOR SELECTED IN ACCORDANCE WITH THE ICDR RULES. THE ARBITRATOR SHALL HAVE THE AUTHORITY TO GRANT ANY REMEDY THAT WOULD BE AVAILABLE IN COURT, INCLUDING INJUNCTIVE RELIEF AND SPECIFIC PERFORMANCE, EXCEPT THAT THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO CONDUCT CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATION.
22.4.5. COSTS. EACH PARTY SHALL BEAR ITS OWN COSTS AND ATTORNEYS' FEES IN CONNECTION WITH THE ARBITRATION, UNLESS THE ARBITRATOR DETERMINES THAT APPLICABLE LAW REQUIRES OTHERWISE. IF YOU DEMONSTRATE THAT THE COSTS OF ARBITRATION WILL BE PROHIBITIVE AS COMPARED TO THE COSTS OF LITIGATION, BODALAB WILL PAY AS MUCH OF YOUR FILING AND HEARING FEES IN CONNECTION WITH THE ARBITRATION AS THE ARBITRATOR DEEMS NECESSARY TO PREVENT THE ARBITRATION FROM BEING COST-PROHIBITIVE.
22.4.6. DECISION AND ENFORCEMENT. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING ON BOTH PARTIES. JUDGMENT ON THE ARBITRAL AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION UNDER THE NEW YORK CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS OR APPLICABLE DOMESTIC LAW.
22.4.7. OPT-OUT. YOU HAVE THE RIGHT TO OPT OUT OF THIS BINDING ARBITRATION PROVISION BY SENDING WRITTEN NOTICE OF YOUR DECISION TO OPT OUT TO [email protected] WITHIN THIRTY (30) CALENDAR DAYS OF YOUR FIRST ACCEPTANCE OF THESE TERMS. YOUR NOTICE MUST INCLUDE YOUR NAME, YOUR ACCOUNT EMAIL ADDRESS, AND A CLEAR STATEMENT THAT YOU WISH TO OPT OUT OF THE ARBITRATION PROVISION. IF YOU OPT OUT, SECTION 22.1 (GOVERNING LAW) AND SECTION 22.2 (JURISDICTION) SHALL APPLY.
22.4.8. SURVIVAL. THIS ARBITRATION PROVISION SHALL SURVIVE THE TERMINATION OF THESE TERMS AND YOUR ACCOUNT.
22.5. CLASS ACTION WAIVER (US USERS)
22.5.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BODALAB AGREE THAT ANY DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND NOT ON A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE BASIS.
22.5.2. YOU AND BODALAB EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER PROCEEDING WHERE EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
22.5.3. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
22.5.4. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF, THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL BE SEVERED FROM THE ARBITRATION AND MAY BE LITIGATED IN COURT, SUBJECT TO YOUR RIGHT TO APPEAL SUCH DECISION. ALL REMAINING CLAIMS SHALL CONTINUE TO BE SUBJECT TO ARBITRATION.
22.5.5. THIS CLASS ACTION WAIVER IS AN ESSENTIAL PART OF THIS ARBITRATION AGREEMENT AND CANNOT BE SEVERED FROM IT, EXCEPT AS SET OUT IN SECTION 22.5.4.
22.6. Exceptions to Arbitration. Notwithstanding the foregoing, the following Disputes are not subject to the binding arbitration provision in Section 22.4:
(a) Any Dispute in which a party seeks emergency injunctive relief or other provisional remedies to prevent imminent and irreparable harm, which may be brought before any court of competent jurisdiction;
(b) Any individual action brought in a small claims court of competent jurisdiction, provided the action remains in that court and is on an individual (non-class, non-representative) basis;
(c) Any Dispute that applicable law prohibits from being subject to pre-dispute arbitration agreements.
23. General Provisions
23.1. Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Data Processing Agreement, and any other legal notices or policies published by BodaLab on the Platform, constitute the entire agreement between you and BodaLab with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral, with respect to such subject matter.
23.2. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, while preserving the original intent of the parties as closely as possible. If such modification is not possible, the provision shall be severed from these Terms.
23.3. No Waiver. The failure of BodaLab to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of BodaLab. No single or partial exercise of any right or remedy shall preclude any further exercise of the same or any other right or remedy.
23.4. Assignment. You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without the prior written consent of BodaLab. BodaLab may assign, transfer, or delegate these Terms and its rights and obligations hereunder, in whole or in part, without your consent, in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.
23.5. Notices. All notices from BodaLab to you will be sent to the email address associated with your Account or displayed within the Platform. All notices from you to BodaLab should be sent to [email protected]. Notices are deemed received on the day they are sent by email, provided no delivery failure notification is received.
23.6. Headings. The section headings in these Terms are for convenience only and shall not affect the interpretation or construction of any provision.
23.7. Independent Contractors. The relationship between you and BodaLab is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or franchise relationship between the parties.
23.8. Language. These Terms are available in English and Spanish. The Spanish version of these Terms (when published) shall be the authoritative version. In the event of any conflict, ambiguity, or discrepancy between the English and Spanish versions, the Spanish version shall prevail.
23.9. Electronic Communications. By using the Platform, you consent to receiving communications from BodaLab electronically, including emails, notifications within the Platform, and electronic invoices. You agree that all agreements, notices, disclosures, and other communications that BodaLab provides to you electronically satisfy any legal requirement that such communications be in writing.
23.10. No Third-Party Beneficiaries. These Terms are for the benefit of you and BodaLab only and are not intended to confer any rights or benefits on any third party.
23.11. Cumulative Remedies. The rights and remedies of BodaLab under these Terms are cumulative and are in addition to, not in substitution for, any rights or remedies available at law or in equity.
24. Contact Information
If you have any questions, concerns, or requests regarding these Terms, or if you wish to exercise any of your rights under these Terms, please contact us at:
Estrategias Madrigal Marketing S.L.
Trading as BodaLab
Address: Calle Concepcion Arenal 95, Entresuelo 2A, 03201 Elche, Alicante, Spain
Email: [email protected]
Website: https://bodalab.app
For data protection inquiries, including data subject access requests: [email protected]
For UK data protection matters, the supervisory authority is:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113
For EU data protection matters, you may contact the supervisory authority in your Member State of habitual residence, place of work, or place of the alleged infringement.
These Terms and Conditions were last updated on April 6, 2026.
Copyright 2024-2026 Estrategias Madrigal Marketing S.L. All rights reserved.